We Value Your Feedback

Your suggestions help us improve Medicol and create better tools for everyone. Share your experience, report issues, or suggest new features.

Frequently Asked Questions

Find answers to common questions about providing feedback

How long does it take to get a response?
We aim to respond to all feedback within 2 business days. During high-volume periods, it may take up to 5 business days. For urgent issues, please contact us via Twitter for faster assistance.
Do you implement feature suggestions?
Yes! We review all feature suggestions and prioritize them based on user demand and feasibility. Many of our current tools started as user suggestions. If your suggestion is implemented, we'll notify you.
Can I report bugs through this form?
Absolutely. Please provide as much detail as possible: which tool you were using, what you were trying to do, what happened instead, and your browser/device information. Screenshots are helpful if you can include them.
Is my feedback anonymous?
We respect your privacy. While we ask for your email to follow up, we won't share your personal information. If you prefer to remain anonymous, you can omit your contact details, but this means we won't be able to respond directly.